Once the repair is made the item will be shipped back to the customer. Repairs can take up to 7 business days from receipt. Once the item is received, Simple Cell will inspect, test, and repair the item as needed.

Also, the warranty will not apply to damage caused by unauthorized alteration, modification or repair of the product It doesn’t cover cosmetic or incidental damages. The warranty does not cover defects or malfunction caused by misuse, abuse or improper maintenance, failure to follow operating instructions, or use with equipment with which it is not intended to be used. We do not pay shipping, insurance, or transportation charges from the customer to us. Simple Cell's warranty coverage includes repair for manufacturer defects or replacement of the entire system with a new, refurbished or equivalent replacement.

*** All items in any condition are covered by Simple Cell's 90-day Limited Warranty.

All items purchased from Simple Cell come with a 30-day return policy and can be returned for a full refund if the product is returned in the same condition as received or has a manufacturer defect.

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